Jason emailed the company of said restaurant and complained. Yesterday (1-15-08), we received $30 in gift certificates for the restaurant. (That's more than we spent.) I'm not sure that we'll go back to the one with lousy service, but we now have a free dinner!
Jason is GREAT at complaining to various companies whose service has not been up to par. He always manages to be polite and gets something for his trouble. We're still waiting to hear from Holland America about our Turkey Day cruise... I'll post about that IF we ever hear anything.